Privacy Policy
Last Updated: July 18, 2026
At Pete's Views, we value your privacy. We use your name, phone number, and communication preferences to provide customer support and the appointment, waitlist, and optional promotional messages you select.
SMS Privacy Policy
No mobile information, phone numbers, or SMS opt-in consent data will be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Customers may privately address a loyalty-reward or family-account invitation to an email address or phone number. We use that contact only to deliver and secure the invitation. We do not reveal to the sender whether the contact belongs to an existing customer, and we do not provide a searchable customer directory. The recipient must accept before a reward changes ownership or a family connection becomes active.
We record the categories you enable or disable, the date and source of that choice, the disclosure version shown, and limited request information needed to document and honor consent. We use Twilio to deliver messages and synchronize STOP, START, opt-out, and reactivation status.
AI-Assisted Calls and Messages
When you call or text our business number, an AI assistant may respond. We use OpenAI to process the content of your messages and, for calls, call audio and generated transcripts so the assistant can answer and route your request. The assistant identifies itself as AI, and you may ask for a person at any time. Please do not send payment-card details or other highly sensitive information through calls or text messages.
Checkout Signatures and Transaction Records
When signature confirmation is enabled for in-person checkout, we collect the signature drawn at checkout together with the appointment, service, total, tip, payment method, consent language shown, capture time, and limited technical and staff-audit information. The signature image is kept in private storage and linked to the transaction so we can maintain business records, answer customer questions, and provide payment or dispute evidence when appropriate. We do not use checkout signatures for biometric identification. These records are retained only as reasonably necessary for transaction, accounting, fraud-prevention, dispute, and legal obligations.
We do not sell or rent your personal information. If you have questions, please contact us through our booking page.